ICON - Procurement

How does ICON support procurement?

ICON provides independent testing and side-by-side comparisons, giving you clear evidence to choose reliable, quality products and secure better value in tenders.

Can I use ICON data in tenders?

Yes. Reports are impartial and science-led, making them strong evidence to justify procurement choices in tender processes.

Can results be shared across my team?

Yes and no. Reports may be accessed by individuals or, when purchased with a corporate (sharing) licence, permanently shared across a trust for that specific report. For broader, ongoing corporate access to all reports, a subscription plan is required.

What is a batch check?

A batch check tests a specific sample against certified reference data to see if an issue is product-related, batch-specific, or due to another factor.

How do I request an ICON report?

You can start by completing the booking form on our website, or if you prefer, contact us directly by email or phone with your project details. Our team will review your request and guide you through the next steps.

How are the tests made to be fair?

All consumables are tested under identical conditions with controlled macerator setups. We have strict protocols to prevent bias.

What is the typical lead time for a report?

Project timelines vary based on scope and complexity. We provide a timeline during the booking process and keep you updated throughout.

Can I ask about the test procedure before ordering?

Yes, we are completely transparent about how we operate. Supporting the development of maceratable items is the priority.

Can I send only one product to be tested?

Of course! We are happy to assist with any amount of testing requirements.

Do I need technical knowledge to understand reports?

No. Reports are written in plain language with clear summaries.

How much does a report cost?

Report costs vary based on the required testing. Contact us, and our experts will help you determine the best testing for your needs.

How are products scored?

Consumables are assessed across three different phases, including basic, stress and complementary tests. Grades are issued based on maceration performance and debris size.

Does ICON testing guarantee effectiveness at my site?

Tests simulate realistic conditions, but real use can involve higher volumes and variability. Triple testing is recommended for the most reliable results. Small manufacturing differences between macerators, even of the same brand, may also cause minor variations.

What is within the scope of testing?

Our testing focuses solely on how well a product macerates under controlled conditions. It does not assess patient safety, usability, machine reliability, operating costs, or other factors beyond maceration performance.

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